Privacy Policy

With respect to the Privacy Policy, Infiworld, Lda. Acts in accordance with the legislation on the protection of privacy and the processing of personal data, thus ensuring that the processing of such data by its employees complies with applicable legislation, namely Regulation ( EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Regulation on Data Protection - RGPD).


Infiworld guarantees the user of this site (collectively "Users") respect for your privacy by taking the necessary steps to protect your personal data.


Access and visitation to this website, on itself, does not imply the automatic provision of any personal data that identifies the User.


However, the use of certain content or services may imply the availability of personal data by Users.


This Privacy Policy is an integral part of the Terms of Use of the website and regulates the collection and processing of the personal data provided by Users, as well as the exercise of their rights with respect to this data.

Data Collection and Handling

Infiworld is the entity responsible for the collection and processing of users's personal data.


No personal information will be collected without the consent and knowledge of its users, nor will this data be transferred to third parties, and any data provided to us will be treated with the guarantees of security and confidentiality required by the General Regulation on Data Protection.


The personal data collected will be processed and stored by Infiworld or the entities contracted by Infiworld and are intended to respond to your requests for an appointment, as well as your comments, requests for clarification and suggestions.


Access to the Customer Portal implies a previous registration, and the processing of personal data, in this context, is the subject of an autonomous Privacy and Cookies Policy.


If you fill in the contact form of the Infiworld website, a set of personal data will be collected: name, e-mail, telephone and subject. The mentioned data are of obligatory supply, otherwise, it is not possible to process your request for clarification/comment.


The purpose of the processing of personal data within the site will be the management of contacts with Users, in order to respond to requests for clarification/comments/suggestions.


The personal data collected shall be stored in such a way that they can be identified only for the time necessary to achieve the purposes of collection or further processing, after which they shall be deleted.


Infiworld assumes that the data collected was inserted by the respective owner and that its insertion was authorized by the same, being the same true and accurate.

The user guarantees that the data provided is true, accurate, complete and up-to-date and is responsible for any direct or indirect damage or loss that may occur as a consequence of a breach of this obligation. In the event that, the data provided belongs to third parties, you guarantee that you have informed the third party of the contents of this document and that you have been authorized to provide your data for the purposes mentioned.


User Rights

In accordance with the law, the User is guaranteed at all times the right to access, update and rectify his / her personal data, as well as the right to eliminate or limit his / her treatment, the portability of his data and oppose to the treatment of the same, verified the conditions legally anticipated.

You may exercise these rights by writing to Infiworld, for the address Infitravel, Rua Raul Carapinha, 19 - 3º B, 1500-541 Lisboa, Email:

Data Sharing


Infiworld may communicate your personal data to / when:


  • Other entities of the Infiworld Group, to enable us to respond to requests for clarification/comments suggestions addressed to us, if applicable;

  • Entities subcontracted for the aforementioned purposes, under the terms of the contracts entered with them;

  • Such communications of data are necessary or appropriate (i) in light of applicable law (ii) is performed in the context of compliance with a legal obligation / court order, (iii) a decision by the National Data Protection Commission or another authority competent authority, or (iv) to respond to requests from public or governmental authorities;

  • The communication is carried out to protect the vital interests of Users or any other legitimate purpose provided by law.


Security measures


Infiworld makes every effort to protect Users' personal data from unauthorized access through the Internet.

To this end, they use security systems, rules and other procedures to ensure the protection of personal data, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction.


It is, however, your responsibility to ensure and ensure that the computer you are using is properly protected from harmful software, computer viruses and worms. In addition, you should be aware that without adequate security measures (for example, safe configuration of the navigation program, up-to-date antivirus software, security barrier software and non-use of software of personal data and passwords being accessed by third parties, without authorization to do so, is aggravated.

However, it should be noted that whenever data collection takes place on open networks, such as the Internet, your data may be unsafe and may be viewed and used by unauthorized third parties.




Without prejudice to any other administrative or judicial remedy, the User has the right to submit a complaint to the National Data Protection Commission or to another competent control authority in accordance with the law, if he considers that the processing of his data by Infiworld violates the legal regime in force at any time.




If you have any question regarding the processing of your personal data and the exercise of the rights granted to you by the applicable legislation, and in particular referred to in this Policy, through the following contacts:


Phone: +351 916890702


Address: Rua Raul Carapinha, 19 - 3º B, 1500-541 Lisboa


Cookies Policy


Cookies are used on Infiworld Group sites to ensure a proper user experience. The information obtained has no other use. The cookie is a small information file that is automatically placed on users' computers / mobile devices when they access websites. Infiworld Group sites use cookies only during a session, namely, to store the language, unit, type of access device and to submit questionnaires. The process of collecting elements through cookies is carried out according to standardized safety procedures and practices in this type of tool.


In addition to these cookies, specific to the sites of the Infiworld Group, Google Analytics cookies are used that aim to record statistical data regarding the flow of visits and their characteristics. Cookies set by Google Analytics send data only to the server where the domain is installed, which makes them owned by that domain. This data cannot be changed or retrieved by any service or other domain. The information obtained through these means does not allow to establish any relationship at the level of the IP address of the users for the purpose of verifying personal data. See additional information about data collection by Google Analytics at


Social networking cookies, specifically Facebook, are also used for the purpose of sharing content. Facebook's data handling and cookie policy information is available at


Most browser programs are set to accept cookies, although it is possible to configure the browser to refuse all cookies (see below), or to indicate when a cookie is being sent.


The User can configure his browser to inform whenever a cookie is received or even to disable its acceptance, however, we warn that this may partially affect the use of some of the features of the site, not having improved and personalized navigation.

If your browser's privacy setting is set to "High," you will not be able to access some of the features, and you may be prevented from using the full functionality of our websites or applications. To resolve this issue, add our Internet address to the list of websites allowed in your browser's privacy settings.


Infiworld reserves the right, at any time and without notice and with immediate effect, to change, add or revoke, partially or totally, this Cookies Policy.


However, whenever relevant changes are made to the User regarding cookies, this information will be viewed in such a way that, according to the type of cookie in question, it can access the information and / or consent to its use and storage.


Privacy Policy Changes


Infiworld reserves the right, at any time and without prior notice and with immediate effect, to change, add or revoke, partially or totally, this Privacy Policy.


Any changes will be immediately posted on this same page online. If the changes are substantial as to how your data will be processed, we will inform you if we still have the contact details available.

Rua Raul Carapinha, 19 - 3º B
1500-541 Lisboa

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RNAVT 4874 - RNAAT 502/2014

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